Customer Success Manager (m/f/*)
Full-time (Permanent Position)

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Start: Immediately

Ubimax, the leader in industrial augmented reality-based wearable computing solutions, has set itself the goal of connecting people with and through technology. Since 2014, our multi-award-winning solutions have been optimizing work processes across the entire corporate value chain across industries worldwide. At Ubimax, we share the vision to revolutionize enterprise processes through wearable computing and augmented reality. In our team, people around the world are working to develop innovative solutions to follow our shared vision. We are a rapidly growing company looking for personalities who share our passion for wearables and innovation.

Your responsibilities:

  • Advising our customers in strategic as well as operational questions regarding the profitable deployment of wearable computing and augmented reality technologies
  • In collaboration with our international customers you develop company-specific solutions
  • Implementing your solutions in your role as team experienced project manager successfully
  • Proactively supporting our customers as competent contact person
  • Aiming to improve customer satisfaction and -loyality as well as identifying potentials for cross- and upselling

Your profile:

  • Degree or educational background with technical or economic focus and excellent results
  • Confident and competent in customer interaction
  • Fundamental and analytical technological / IT knowledge (ideally in a field of wearable computing)
  • Distinct experience in project management and / or account management
  • Willingness to travel on company business
  • Ideally excellent knowledge of another language (e.g. Spanish, German or French)
  • High personal standards
  • Self-directed, team-oriented work ethic

We offer:

  • Exciting projects in cooperation with customers and partners in Germany and abroad
  • Innovative, diverse and interdisciplinary fields
  • Freedom for self-directed work and development of own ideas
  • Flat hierarchies
  • Wide range of software, hardware and consulting
  • Becoming part of a team of AR and wearable computing experts
  • Optimal working conditions, utilizing state-of-the-art tools and devices
  • Dynamic team of internationals with cultural diversity: 17 nations, 15 spoken languages, individual careers

Interested?

Then we want to get to know you! We are looking forward to your application, consisting of an individual cover letter, resume, certificates of relevant qualifications and your salary expectation. Please send it to career@ubimax.com. If you have any questions, feel free to contact us.

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