PENNY very actively investigates innovative ways to improve customer satisfaction and work experience of their employees. Therefore it is no surprise that the picking process is highly standardized and well supported end-to-end with technology using arm-mounted tablets with integrated finger scanners. PENNY now wants to take this mature technology support to the next level utilizing Smart Glasses / Augmented Reality. The target is to further boost picking performance, while offering workers even more intuitive user interfaces and interaction methods. The ambition is to not only increase the top line performance of well trained workers, but also significantly shorten the training period of new pickers. This is especially important as PENNY intends to continue to its rapid growth and therefore is faced with the challenges to constantly attract the best talents and to efficiently onboard them as new workers.
Ubimax worked very closely together with PENNY and the Warehouse Management System provider to optimally customize xPick, ensuring an optimal integration, which is future-proof in terms of being transferrable to other locations. Optimal preparation by all participants allowed for a fast onsite roll-out within only 7 days. During this onsite time Ubimax rolled out the hands-free Vision Picking solution xPick and trained workers and supervisors on the system. During the pilot, PENNY will use both Glass Enterprise Edition and Vuzix devices, evaluating which hardware performs best in their picking environment. In total 10 devices are part of this PoC.